Delete your Bhagya Guru account
You can delete your Bhagya Guru account at any time.
In the app
- User app: Menu → Profile → Delete account → confirm.
- Astrologer app: Menu → Settings → Delete account → confirm. Your profile is hidden at once; we close the account after your last payout.
Without the app
Email hello@bhagyaguru.in from any address with the subject "Delete my account" and your registered mobile number. We verify the number with an OTP and delete the account within 7 days.
What is deleted and what is kept
- Deleted immediately: your name, mobile number, email, photo, birth details, saved profiles, notification tokens.
- Kept as required by law (up to 8 years): wallet and payment transactions, invoices and consultation records needed for tax and disputes. These are not used for anything else.
- Unused paid wallet balance (not cashback or bonus) can be refunded to your original payment method if you ask within 30 days of deleting — see the Refund & Cancellation Policy.